Refund & Return Policy
At Florals Memories, all items are custom-made using your personal flowers. Because of the unique and one-of-a-kind nature of our work, we do not accept returns or offer refunds based on personal preferences, including but not limited to dissatisfaction with design, color changes, or overall appearance.
Each piece is created individually, and the final result depends on the condition, type, and behavior of the flowers during the preservation process. By placing an order, you acknowledge and accept that natural variations may occur, and exact replication of inspiration photos is not guaranteed.
We take pride in delivering high-quality craftsmanship and carefully handle every order with attention to detail.